Our Website

We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

Whilst we attempt to be as accurate as possible with the specifications of the artwork offered for sale, we cannot be held responsible for any inaccuracies.

Your Rights as a Buyer

In Store Purchases:

Hinckley Framers and its representatives will make every effort to help you identify, source, secure and purchase art for your home or office. In line with the consumer rights act 2015 we are happy to replace or refund, any item that is found not to be;

  • of satisfactory quality

  • fit for purpose

  • as described

Please note that the gallery is under no legal obligation to provide you with a refund if;

  • You change your mind about a painting

  • You decide you do not like it

However, we will always try to work with you to appropriately remedy any situations arising from the later.

The Gallery must be contacted within 30 days of the purchase of goods should you require to exercise these rights.

Online Purchases:

We understand that sometimes you might need to return a piece of art purchased online. We are happy to offer a refund or exchange on any item purchased online, you have 14 days from receipt of the goods to return the item, although it would be greatly appreciated if you can let us know as soon as possible:

  • Please use the original packaging. Its really important to take care when re-packaging the item to avoid any damage in transit.

  • Items are to be returned at your expense.

  • You will be refunded in full when the item arrives back with us in saleable conditions.

The foregoing does not affect your statutory rights as a consumer.


Copyright for the images shown on our website remains with the Artist, Publisher or Owner of the Original picture and further distribution of the images in whatever format may be the subject of Legal proceedings.

No reproduction of any image may be undertaken without the express agreement of the Artist and Hinckley Framers

It is important to note that, even when an original has been purchased, reproduction and distribution of any prints from that piece is totally prohibited and will result in legal proceedings if found to be the case.

Data Protection

Hinckley Framers takes the security of your personal and financial information very seriously. We do not retain, in full format, any details of your credit card post payment. We shall not pass on your personal information to any third party organisation unless legally demanded to do so by a warranted entity or body.

You may occasionally receive information from us that we believe is relevant to you due to your initial contact or purchase. If you wish to be removed from our mailing list please click unsubscribe at the foot of our email.